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Return and Refund Policy

Return Policy

If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to 3 days from the date received product of purchase. All items purchased online through Arai ArtStation are returnable. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after 7 days. The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 3 days of receiving the returned item.


Customization Terms and Conditions:
* Returns for customization will only be accepted if the customization is incorrect or the product is faulty.
* Once a name or number has been printed on a shirt, Arai ArtStation  will not offer a refund or exchange unless the shirt is faulty.

Please return your purchase to the following address:


ARAI ARTSTATION SDN. BHD. (923683-K)

2286 JALAN SJ 10/1,

TAMAN SEREMBAN JAYA,

70450 SEREMBAN NEGERI SEMBILAN


We are always here to help, if you have questions, please email to [email protected] or call ARAI ARTSTATION : 010-455 8520

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